I was impressed with the efficient manner in which the team from The Window moved our IT infrastructure from Gardens to Black River Park on the weekend of 3-5 May. They overcame a number of unforeseen hurdles and had everything running perfectly on the Saturday already. An unexpected electrical problem caused damage to the firewall and Jamile, Clint and Mark immediately implemented remedies to the setback. After having configured settings on the server and workstations and doing the necessary trouble shooting, our staff again had access to the internet, Chase and email. The replacement Fortigate drive arrived soon afterwards and everything was back to normal.
Victor Gordon - Oscar Tango
“I met Mark initially when he was providing IT services to the large legal practice of which I was then a partner. When I elected some 10 years ago to branch out and establish my own practice Mark seem to be the logical choice of IT supplier and has looked after and maintained my small network and IT requirements continuously since then. I’ve moved a few times and on each occasion, Mark and his staff, have ensured that the downtime between switch off in one location to start up in the next, has been as near seamless as is possible. I would not hesitate in recommending Mark’s services to any small or medium-sized business.” March 29, 2012
“My dealings with Mark as Director of The Window has been exemplary. His technical understanding and knowledge of his products is outstanding. Mark is able to keep a steady head even under immense pressure and is an asset to have in every customer or partner situation. An important aspect in today’s sales world is the ability to articulate value closely linked to the need of the client which is something that Mark does very well. His attention to details is very good and he positions the best fit for the needs of all his clients. It is indeed a pleasure working with Mark.”
Riaan Dreyer, Supplier
“While the IT Manager at Sure Travel I had a working relationship with Mark for nearly 2 years. His company continues to work with Sure since my leaving. Throughout my dealings with Mark he conducted his work with utmost professionalism. He always listened to the problem first before making hasty recommendations, typical in the IT Support industry. All work completed was always on time and within budget. Any issues were also addressed with urgency. As an individual I got to know Mark as very trustworthy, competent and hardworking with exceptional integrity.”
Murray Izzett, Clients
“Our company was attached by a computer virus that resulted in all servers and workstations being ‘wiped’. Mark provided Dynachem with IT consulting services within 24 hrs that resulted in the entire network being rebuilt within three days. His excellent personallised work ethic and ‘do whatever it takes’ approach comes highly recommended.”
Hilton Allison , Client
“I have absolutely no problem in endorsing Mark as my IT guy in Cape Town. I came here in 2004 to set up my business operation. i needed instant set up with email and website both of which he provided. since then we have continued to work together through all of the issues presented by factors both within and outside his control. Always been a tremendous asset to my company. Always on call and always friendly no matter what the panic!”
Peter Dutton, Client
Personable, good value and high integrity says it all for me. I could add approachable. In a field crowded with competing IT service providers we have steadfastly stuck with Mark and his team. Great service with a personal touch.
Philip Zietsman, Client
I have been working with Mark for the last 3 years as our IT Supplier. I have found Mark and his respective company to be competitive and versatile. Mark and his team goes the extra mile in client service and is always ready with a solution to any IT Problem.
Dayann Rubenstein, Client
I would highly recommend Mark and his company for any IT support and maintaining your network in all aspects...dealt with Mark for more than 8 years and we were always happy with the service supplied by either himself or his staff.
The Window has established solid partnerships with industry-leading products and technologies in order to apply customised business solutions at our customers.
Established in 1998 as an IT consulting company, The Window steadily developed new service standards within the IT industry in South Africa and has a proven track record in offering business-centric IT solutions, backed by effective service.
Fearn Investments (Pty) Ltd. business policy aims to achieve a sustained profitable growth by providing quality products/services which satisfy the needs of our customers, through adherence to internationally recognised quality IT Governance and maintenance standards.
Our objectives are to implement and maintain effective procedures complying with ISO 9002 standard for service companies.